FAQ

F.A.Q

  • How Long will it take for my order to arrive?

Please refer to our shipping policy section for current timeline.

  • Do you ship to other countries?

Yes, we ship to other countries. Please refer to our shipping policy section for details.

  • Do you offer refunds?

Yes, with conditions, please refer to our refund policy section for full details.

  • Do you offer custom-made cutters?

I am happy to take cutter requests but at this present time we are not taking any one off customs. I do however offer my cutters in any size, if there is a size you require that is not currently listed please contact me and I can let you know if I can make the size required.

I do not replicate other makers' one-off designs, so please do not ask.